13 Mar Is your business coronavirus proof?
Looking after staff health is paramount but, have you also protected your business and customers. Are you ready, to offer your products and services if customers and staff can no longer operate face to face.
Business Agility is now more critical than ever. Agility Partners can help you rapidly deliver the changes required to operate your business at this difficult time. Now is the time to use Agile delivery to ensure you deliver the highest value for your business in what little time is available. Our PMs and BAs can rapidly form and execute a plan with your SMEs to deliver rapid business outcomes. Don’t let inaction be your choice, contact us urgently to provide people that can help.
Our recent experience is showing these top tips:
Agile Critical Factors
- Prioritised Backlog – Critical to identify high value low effort priorities. Not everything must be done nor can be done.
- Common Goal – A single clear goal per team at any moment in time.
- Empowered Cross functional teams – Teams need to own the goal and be energised to rapidly deliver. All key delivery resources acting as one team is key to rapid delivery.
- Regular Delivery – Short regular sprints. Critical to deliver to production MVP outcomes.
- Regular Feedback – Ensure regular sprint & MVP feedback occurs and informs your next priorities. More important than ever at this rapidly evolving time.
- Customer Feedback – Ensure your MVP is informed by the Person/group that is using it. This include internal customers where they are the user.
Business Critical Factors
- Protect people via proactively minimising and eliminating face to face interactions – ensuring alternate customer service & BAU practices are in place
- Action over control (the risk of not acting is now greater then the risk of errors)
- Leverage and extend existing rather then trying to implement new
- Leverage digital assets for customer interaction
- Work from home technology and collaboration tools are critical for all roles ie call centre and office roles.
- Relaxing corporate policies and use of Digital authentication and processing are key enablers
- Acceptance that successful patterns will become the new normal
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